Legal

Privacy Policy

Learn how BloodGPT collects, uses, and protects your information when you use our services.

Last updated: 2025-04-30

Introduction

Welcome to BloodGPT (the "Service" or the "Platform"). This Privacy Policy explains how we collect, process, and protect your personal information when you use the Service.

This document comprises two parts: a Privacy Policy, which outlines how we handle your data, and Terms of Use, which govern your use of the Service. Please review both sections carefully.

Scope and Applicability

This Privacy Policy applies to personal data processed by BloodGPT in connection with your use of the Service.

Data We Collect

  1. Personal Information
    • User-Provided Data: When you create an account or use the Service, you may provide information such as your name, email address, and other details necessary to operate the Platform.
    • Blood Test Results: You may upload blood test results or related documents for analysis and explanation.
  2. Automatically Collected Information
    • Usage Data: We may collect usage information such as device type, browser, pages visited, and interactions to help improve performance and reliability.
    • Cookies & Tracking Technologies: We may use cookies or similar technologies to analyze trends and administer the Platform.

How We Use Your Data

  1. Service Delivery
    • To provide AI-based explanations of your blood test data.
    • To personalize and improve your user experience.
  2. Platform Operation & Improvement
    • To manage user accounts and provide support.
    • To analyze user behavior, measure engagement, and enhance functionality.
  3. Legal Compliance
    • To comply with obligations under applicable laws.
    • To respond to lawful requests and legal processes.
  4. Communication
    • To send administrative or technical notifications regarding the Service.
    • To respond to your inquiries, requests, or support needs.

We do not sell your personal or sensitive data. We do not use your personal or sensitive data for purposes other than those described in this Policy without your consent.

Legal Basis for Processing (GDPR)

  • Consent (Article 6(1)(a) GDPR): When you explicitly provide us with your data and consent to processing.
  • Legitimate Interests (Article 6(1)(f) GDPR): We may process certain non-sensitive data to improve and secure the Platform, provided your rights and freedoms are not overridden.
  • Legal Obligations (Article 6(1)(c) GDPR): We may process your data to comply with legal and regulatory requirements.

Data Retention

  • Storage Duration: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
  • Blood Test Files: Uploaded files are stored for the time needed to generate your analysis and to enable access to your historical reports, after which they may be archived or deleted in accordance with our data retention practices.

Data Sharing and Transfers

  • Third-Party Service Providers: We may share certain data with vendors who help us operate the Platform (e.g., hosting, storage, analytics), bound by appropriate confidentiality and data protection obligations.
  • Legal Compliance and Protection: We may disclose information to comply with laws, regulations, or legal processes, or to protect the rights, property, or safety of users and the public.
  • International Data Transfers: If your data is transferred outside your country, we implement appropriate safeguards to protect it in accordance with applicable laws.

Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccuracies or incomplete personal data.
  • Erasure: Request deletion of your personal data, subject to legal limitations.
  • Restriction of Processing: Ask us to restrict certain processing activities.
  • Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact us atcontact@realai.plus.

Security Measures

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Policy.

Contact Information